I love working on end-user computing. My group helps IT teams provide remote and hybrid workers with reliable access to the data and applications they need to do their jobs, while dealing with constraints on multiple fronts—ranging from controlling costs and staffing challenges to emerging security threats. Customers tell me Read more…
It’s time to get your comfy shoes out for the cloud computing event of the year, AWS re:Invent 2023! Whether you are a seasoned attendee or a first-timer, this blog is your guide for all the AWS End User Computing (EUC) activities. If you are unable to attend in-person, you Read more…
The blogpost teaches you how to deploy AWS Chatbot to your AWS account using the CloudFormation template. You learn how to configure the Chatbot to monitor and automate your AWS End User Compute (EUC) deployments. Customers are always looking at new ways to interact with systems. Amazon EUC administrators may Read more…
In today’s rapidly evolving end-user computing environment, architecting a solution to support the current and future needs of an organization can be challenging. Attend our session at AWS End User Computing Innovation Day, titled “Selecting the right AWS End User Computing service for your needs”, to get answers to your Read more…
IT teams responsible for end-user computing services face an environment of constant and rapid change—making it challenging to provide the tools employees need to do their jobs. Regardless of the size of organization or the industry, well-architected end-user computing solutions are optimized for agility, security, and cost-effectiveness. Join us on Read more…
Customer Contact Week (CCW) serves as a great platform for industry executives to connect, exchange ideas, and build invaluable relationships with customers. The event showcases innovative ideas, best practices, and the latest trends to shape the future of customer communication. CCW is taking place on June 19 – 22, in Read more…
At the upcoming AWS Summit in Washington, DC, Tushar Dhanani and I are hosting a chalk talk (session EUC 201) focused on what’s new with AWS and End User Computing (EUC) services. In this chalk talk, we will provide a high-level overview of AWS EUC services and new features for Read more…
Introduction A well-architected failover strategy for on-premises virtual desktop infrastructure (VDI) is an important consideration for any business. Most organizations are unable to provide sufficient failover for both their applications and virtual desktops. In the wake of COVID-19, Hurricane Ian, and an increase in security breaches, organizations must reimagine how Read more…
Enterprise Connect 2023, March 27-30, brings together a broad range of enterprise communications and customer experience (CX) professionals focused on showcasing and learning about exciting new technology, sharing perspectives, and discussing strategies for enabling world-class collaboration, communication, and contact center operations. The AWS End User Computing (EUC) team looks forward Read more…
Following close on the heels of IGEL Disrupt 2023 in Munich, the Amazon End User Computing (EUC) team is busy preparing for IGEL Disrupt 2023 in Nashville (April 3rd – 5th). Kevin Goodman, Director of Product Management for AWS EUC, captured some interesting takeaways from the IGEL Disrupt 2023 Munich Read more…
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